Overview

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Cancellation Process

  1. Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer.
  2. Please allow up to 45days for the refund transfer to be completed.

Returns Process

To return an item, please email customer service at info@asgharadamali.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,  place the item securely in its original packaging  and include your proof of purchase, then mail your return to the following address:

Asghar Adam Ali

Attn: Returns

RMA #

Sharjah, United Arab Emirates

Sharjah, Sharjah __________

United Arab Emirates

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange . Please allow at least seven (7) days from the receipt of your item to process your return or exchange .  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Need help?

Contact us at info@asgharadamali.com for questions related to refunds and returns.